FAQ & Support

How can I use a custom field from type "Hierarchical Calculation Field" in my project? — Ask your JIRA Administrator to configure a Hierarchical Calculation Field for your project. Provide the following information: Referenced fields: Values from which fields should be included in to the calculation of "Hierarchical Calculation Field". Include parent: Whether referenced fields from parent issue should be included in the sum calculation or not. Screens: In which screens should "Hierarchical Calculation Field" be displayed.

How to change the value of a Hierarchical Calculation Field? — A Custom field from type "Hierarchical Calculation Field" is a read-only field and is not editable. It is a sum result of values from referenced custom fields cross all sub-tasks. Changing the value only happens with editing the values in the referenced fields.

Who can see a custom field from type "Hierarchical Calculation Field"? — If your custom field is associated with the issue view-screen, any user who has permission to browse the project and the issues within it will be able to see the Hierarchical Calculation Field in the issue detail panel.

Can I include the burn down of a sub task in my velocity chart report? — No, as in JIRA, the burn down is only achieved after the parent issue reaches the status “Done” (Done Column in Agile board).

How to use Hierarchical Calculation Field as I am a standard Jira user? — Ask your JIRA Administrator to configure a Hierarchical Calculation Field for your project. Know the data of the custom field in panel details See the configuration of HCF custom field in the HCF configurations banner

Why go I get the "Issue xxx causes duplicate calculation" warning in detail HCF panel?

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