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Smart Wiki Panels for Jira

What is a “Wiki Panel”?

The Wiki Panel is an additional panel in the issue view screen. The panel contains a list of links which are knowledge that is stored in Confluence and are specifically provided to assist the current user in the process of completing his/her task.

A Wiki Panel can be created by Jira Administrators and can be configured by Jira Administrators or Project Administrators.

On this page

For all the following procedures,

  • Smart Panels for Jira Add-on must be installed on your Jira server with a license or trial license (see our Installation Guide for detailed instructions).

  • You must be logged in as a user with the Jira Administrators global permission.

Creating a new Wiki Panel

  1. Choose :cog_icon: > Manage apps.

  2. From section SMART PANELS, select Manage Panels.

  3. Select tab Wiki Panels.

  4. Click Create New Wiki Panel.

  5. Use the form to configure the following attributes and conditions of the panel:

Section

Parameter

Description

Additional Information

Required

Details

Name

Enter the name for the wiki panel.

Use a self-explanatory panel name so users can understand the purpose of your panel.

max. 254 characters

yes

Description

Add a description of the panel.

max. 4096 characters

no

Project

Select the project for which the panel will be displayed.

Single-Select Field

yes

Issue Type

Select specific issue types to display the panel on issues of selected issue types only.

Multi-Select Field
Default: “Any issue type”

preset

Enabled Panel

The panel can be enabled or disabled. Only an enabled panel will be displayed in the issue.

preset

Content > Search By

Build the search term from free text or referenced Jira fields or combine both.

All terms will be combined with OR operator. That means we search for content that contains one of the terms.

Linked Confluence

Select a linked confluence as a content source.

Single-Select Field

yes

Text

Enter the text to build the search term.

The text search follows the Confluence Search Syntax

no

Jira Field

Select Jira fields to build the search term.

Multi-Select Field

no

Content > Filter

To configure the section Filter, a linked confluence must be selected and it must be available.
All data in this section are retrieved from the selected linked confluence.

Use the link Add a filter to see all available filters. From the drop-down menu, select the relevant filter. The additional filter field can be removed via the cross button.

In Space

Limit the search to one or more spaces.

Multi-Select Field

no

With title

Only search within page or blog titles.

no

Creator

Restrict your search to content created by particular people.

Multi-Select Field

no

Contributor

Restrict your search to content modified (created, updated, or commented on) by particular people.

Multi-Select Field

no

Created

Choose or enter a date to only show content created within a particular period of time.

no

Label

Only search for content containing specific labels.

Multi-Select Field

no

Mentioning User

Only search for content that mentions a particular Confluence user.

Multi-Select Field

no

With Parent

Only search for direct children of a specific parent page.

Single-Select Field

no

Last Modified

Search for content last modified (created, updated, or commented on) within a particular period of time.

no

Content > Columns

Columns

Select the metadata of the articles to be displayed. Optionally customize the header.

  • To add a new column, select field from the single select field, optionally enter a custom header and click Add.
    To delete a column, click Delete.

  • Panel will show the default field name if the header is empty and custom header if the header is entered (max. 50 characters).

  • Use Restore default columns / Reset to previous columns to restore five default columns (Title, Creator, Created, Last Modified) or reset to the previously saved columns.

  • Drag and drop a column to set the order of columns in panel view.

preset

Content > Max Articles

Per Panel

Choose the maximum article number on one panel. This attribute will limit the search result from Confluence to save the network bandwidth.

Default: 25
Min: 1
Max: 200

yes

Per Pagination

Choose the maximum article number on one page. Use pagination to avoid overcrowded panels.

Default: 10
Min: 1
Max: 100

yes

Permissions

Viewers

Grant permission to view the panel to certain groups, project roles, etc.

Jira administrators are default viewers. If no permission is selected, the default will be applied.

preset

Editors

Grant permission to edit the panel.

Jira administrators are default editors. If no permission is selected, the default will be applied.

preset

6. Click Create and you will be redirected back to the Manage Panels page.

Adding a new Wiki Panel directly to a project

  1. Choose :cog_icon: > Manage apps.

  2. From section SMART PANELS, select Project Configurations.

  3. Locate the desired project and click :button_action: > Create Wiki Panel.

  4. On the Create new Wiki Panel page, use the form to configure the attributes and conditions of the panel (see above table). The project parameters will be preset according to your selection.

  5. Click Create and you will be redirected back to the View Project Configurations page.


For the following procedures, at least one Wiki Panel must already exist.

For all the following Actions:

  1. Choose :cog_icon: > Manage apps.

  2. From section SMART PANELS, select Manage Panels.

  3. Select tab Wiki Panels.

Tip:

  • You can sort your panels by Name or Status.

  • To trigger the sort, click on the header Wiki Panels or Status of the panel table.

Editing a Wiki Panel

  1. Locate the desired wiki panel and click :button_action: > Edit.

  2. On the Edit Wiki Panel for a project page, use the form to configure the attributes and conditions of the panel (see above table).

  3. Click Update and you will be redirected back to the Manage Panels page.

Copying a Wiki Panel

  1. Locate the desired wiki panel and click :button_action: > Copy.

  2. On the Create new Wiki Panel page, use the form to configure the attributes and conditions of the panel (see above table). The panel parameters will be preset according to your selection.

  3. Click Create and you will be redirected back to the Manage Panels page.

Enabling/Disabling a Wiki Panel

  1. Locate the desired panel and click :button_action: > Enable/Disable.

  2. Select the option Enable or Disable depending on the panel status.

Removing a Wiki Panel

You can only remove wiki panels that have been disabled. Disable your panel prior to deletion.

  1. Locate the desired wiki panel and click :button_action: > Remove.

  2. Confirm "Are you sure you want to remove this panel?" with clicking Remove and you will be redirected back to the Manage Panels page.

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