Smart Wiki Panels for Jira | mgm Marketplace App Documentation

What is a "Wiki Panel"?

The Wiki Panel is an additional panel in the issue view screen. The panel contains a list of links which are knowledge that is stored in Confluence and are specifically provided to assist the current user in the process of completing his/her task.

A Wiki Panel can be created by Jira Administrators/ Project Administrators and can be configured by them.

Creating a new Wiki Panel

An Wiki Panel is specific to a single project or multi projects or global. If you want to reuse the configuration of an existing Wiki Panel, go to step Copying an Wiki Panel on this page.

Choose :cog_icon: > Apps
Navigate to Smart Panels for Jira Cloud
Click Create Wiki Panel.
Use the form to configure the following attributes and conditions of your panel (See the table below)
Click Save and you will be redirected to the Manage Panels page.

Section	Parameter	Description	Additional Information	Required
Details	Name	Enter the name for the panel. Use a self-explanatory panel name so users can understand the purpose of your panel.	Maximum 255 characters	yes
	Description	Add a description of the panel.	Maximum 4096 characters	no
	Scope	Select the scope where the panel will be displayed	Global: Apply for all Projects Projects: Apply for specific project/s	yes
	Project To configure the field Project, the Scope “Projects” must be selected	Select the project where the panel will be displayed.	Multi-Select Field	yes
	Issue Type	The Issue Types where the panel will be display, or All Issue Types if this field is empty.	Multi-Select Field Default: “All Issue Types”	no
Content	Filter By	Select filter by CQL or BUILDER	Select type for wiki panel search	yes
	CQL Available when Filter By is set to CQL	Use CQL (Confluence Query Language) to search for issues.	CQL also support the Smart Value for configuration
	BUILDER Available when Filter By is set to CQL	Use CQL Builder UI to search for issues. More details see below: Smart Wiki Panels for Jira \| Builder
	Max Contents	The maximum number of page/blog.. shown in the panel	Set -1 to indicate an unlimited number of contents	yes
	Results per pag	The maximum number of contents shown in the panel for each page	Min: 1 Max: 100	yes
	Columns	Select the metadata of the issue to be displayed. Optionally customize the header.	To add a new column, select a field from Add field input. By default, field name will be used as the table header if the custom header is empty. Use Restore default to restore the list of 4 pre-defined columns: Key, Summary, Status, Assignee Use Reset previous (only when editing a panel) to undo every changes in the Columns list, and revert to the original columns before editing Drag and drop a column to set the order of columns in panel view To delete a column, click on the delete icon	yes
Permissions	Viewers	Grant permission to view the panel to certain groups, project roles, etc… Private: Only viewed by the creator User: Grant the view permission for specific users My Organization: Any logged in user on the site Group: Grant the view permission for specific groups Project: Select project, project roles for viewing		yes

Supported issue field to show in Smart Wiki Panel

List of all supported issue fields to show in the Smart Wiki Panel.

Support Fields
Url Title Id Status Excerpt Created Creator Label LastUpdatedDate LastUpdatedUserName LastEditTime SpaceKey SpaceTitle SpaceType SpaceStatus LikedPage History

Constructing the CQL Query

In the section Content, we use CQL to construct the search query. The result of this search query is a list of issues that will be displayed in the Smart Wiki Panel.

Define your CQL in the CQL fields
Smart Values are supported when writing CQL. They enable dynamic searches based on issue-specific values. Learn more: Smart Values in Smart Panels

Builder

Use the link Add a filter to see all available filters. From the drop-down menu, select the relevant filter. The additional filter field can be removed via the cross button.

Parameter	Description	CQL parse
Text	Text field to search by text	text ~ “<input>“
In Space	Multi-select to search by Space	spaces IN (<input>)
With title	Text field to search by title	title~"<input>"
Label	Multi-select to search by Label	label IN (<input>)
Type	Multi-select to search by Type	type IN (<input>)
Creator	Multi-select users to search by Creator	creator IN (<input>)
Contributor	Multi-select users to search by Contributor	contributor IN (<input>)
Mentioning user	Multi-select uses to search by Mentioning	mention IN (<input>)
Created	Single select to search by created	createded >= <input> ,…
Last Updated	Single select to search by lasted updated	lastmodified >= <input>,….

Example of a CQL query with all criteria

'text~"text search" AND
space="space-1" AND
title~"hello" AND
label IN ("Bug","Feature") AND
type IN ("page","comment") AND
creator IN ("fdfd-1ae8-sde-b1e7-200117b81f85","5bd45e3d849b7be") AND
contributor IN ("ff8sd50c-1aeff8-44e2-b1e7-117b81f85","52sdsdba343d849b7be") AND
mention IN ("6285efef222d360ssdf7","1ae8-44e2-b1e7-200117b81f85") AND
created>="2025-12-16" AND created<="2025-12-23" AND
lastmodified>="2025-12-16" AND lastmodified<="2025-12-23" '

For the following procedures, at least one Wiki Panel must already exist.

For all the following Actions:

Choose :cog_icon: > Apps.
From section APPS, select Smart Panels for Jira Cloud.

The limitation of issues in the Smart Panels is 100 issues

Tip:

You can search your panels by Name or Scope.

Editing a Wiki Panel

Locate the desired Wiki Panel and click :button_action: > Edit. / Or locate the desired Wiki Panel → click on the name
On the Edit Panel page, use the form to configure the attributes and conditions of the panel (see the above table).
Click Save and you will be redirected back to the Dashboard page.

Copying a Wiki Panel

Locate the desired Wiki Panel and click :button_action: > Copy.
The new copy issue panel will be added to the list of issue panels. The copy panel has a name with the syntax: "[original_name] - Copy”

Enabling/Disabling a Wiki Panel

Locate the desired panel and click the toggle button Status

Removing a Wiki Panel

Locate the desired Wiki Panel and click :button_action: > Delete.
Confirm the deletion by clicking Delete.