Sync Bridge for Jira Cloud

Administrator Guide

📘 What you will learn here

On this page you will learn how Jira administrators open the Sync Bridge admin page and what each area is for: connecting to another Jira Cloud site, creating sync rules, controlling per-work-item sync, reviewing sync history and finding synced work items with JQL.


Open the Sync Bridge admin page

Only Jira administrators can see the admin page.

  1. In Jira, select Settings (gear icon), then Apps.

  2. In the sidebar, select Sync Bridge.

The admin page opens on the Dashboard. Use the sidebar to move between these areas:

Area

What you do there

Dashboard

See active rules, today's syncs, failures and recent activity at a glance.

Connectors

Add and test the connection to the other Jira Cloud site.

Sync rules

Create and manage the rules that decide what syncs, in which direction and when.

Sync history

Search every sync action across all rules, retry failures and set how long history is kept.

The Documentation link in the top-right corner of the admin page opens these docs.

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In this section