Sync Bridge for Jira Cloud
Sync Bridge for Jira Cloud
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Release Notes

A short explanation on version numbers

Given a version number MAJOR.MINOR.PATCH, we increment the:

  1. MAJOR version when changes aren't backward compatible, for example to the Sync Trigger API or the sync rule export format

  2. MINOR version when we add functionality in a backward-compatible way

  3. PATCH version when we fix bugs in a backward-compatible way

🚀 1.0.0 Latest Release date TBC

First release: Sync Bridge for Jira Cloud keeps work items in sync between This Jira site and another Jira Cloud site: fields, status, comments and attachments, in one or both directions. You install it on one site only; the other site just needs a user account with an API token.

✨ New Features

🔌 Connectors

  • Connect another Jira Cloud site with an email address and API token

  • Test a connector before saving, with a warning when the account isn't a Jira administrator

  • Credentials are stored encrypted and never shown again after saving

  • See which sync rules use each connector — Connectors

🧱 Sync rules

  • Source scope by space, work type and status, or with advanced JQL (company-managed and team-managed spaces)

  • Sync direction: Push only, Pull only or Both directions

  • Push triggers: manual, Jira events (work item created or updated, status or priority changed, comment added, edited or deleted, attachment added or deleted) and API

  • Pull triggers: manual, and a cron schedule (every 5 minutes by default) with a preview of the next runs

  • Turn a rule on or off at any time — Create a Sync Rule

🧭 Field mapping and smart values

  • Map system fields and common custom field types, per field and per direction

  • Transforms: Direct copy, Value map, Smart value and Static value — Field Mapping

  • Smart value templates with text, number, date and list functions, and a preview against a real work item — Smart Values and Transformations

🔄 Status, comments and attachments

  • Status mapping per space and work type group, matched to the target workflow, including JQL-scoped spaces — Status Mapping

  • Comment sync with visibility and author filters and an optional smart value template; edits and deletions sync too — Comments Sync

  • Attachment sync with file type, size and uploader filters, and an option to include recent existing attachments — Attachments Sync

⏸️ Per-work-item control

  • Set a rule to On by default or Off by default, and let chosen people turn sync on or off for single work items

  • Grant the switch by Jira permission, user, group or project role — Permissions and Per-Work-Item Sync Control

📊 Monitoring

  • Sync Bridge panel on every work item: status per sync rule, linked work item, and push, pull, retry and unlink for Jira administrators — Sync Bridge panel

  • Sync history tab on each work item, including unlinks — Sync History tab

  • Admin Sync history page with filters, details, retry, and retention of 30, 90, 180 or 365 days — Sync History

  • Dashboard with connectors, sync rules and recent activity — Dashboard

  • Archived and deleted work items are detected on both sides and can be rechecked from the panel

  • Find synced and failed work items with JQL — Search Synced Work Items with JQL

📦 Reuse and automation

🏷️ Licensing

  • Free trial with up to 2 connectors and 3 sync rules, with a banner showing the days left

🔌 Supported systems

  • Jira Cloud ↔ Jira Cloud

⚠️ Known limitations

See Current Limitations. Missing something? Contact us.